Water

Even though water covers approximately 70% of the earth’s surface and comprises 60% of our body, when it’s an unwelcomed guest in our home or business, it can be devastating. dispatch Emergency water damage restoration requires urgency and skill.  Trained and certified to the highest standards in the industry, our Metro Milwaukee based ProGuard Environmental Services professionals respond immediately – 24 hours a day, 7 days a week – to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect.
leaking bathroom fixture

Leaking Bathroom Fixture

split water line

Split Water Line

A loss may be sudden, like a flood, dish, or clothes washer feed line break.  It could also be slow, like the drip of a leaking bathroom fixture behind the wall.  Whatever the cause, time is of the essence to minimize additional property damage such as mold growth or major damage to wood floors, cabinets, sheetrock, insulation, and other structural materials and contents. assessment tools

Accurate Assessment and Explanation

Our Metro Milwaukee based ProGuard Environmental Services professionals identify the full extent of moisture damage, both obvious and unseen, by using infrared thermography, thermohygrometers, and both capacitance and resistance-based moisture meters.  We also help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.

Understanding the Types of Water Damage and How They are Fixed

Water damage is classified into three categories:
  • clean waterCategory 1 (Clean): That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water, can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.
  • dirty waterCategory 2 (Some Contamination): That which begins with some degree of contamination (dirty) and could cause sickness or discomfort if consumed by humans. As with Category 1, water, time, and temperature can cause Category 2 water to become progressively more contaminated.
  • contaminated waterCategory 3 (Highly Contaminated): That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

When damage occurs the steps taken should be:

  • Determine the source of the water loss. Whether it’s clean or contaminated water will dictate how the cleanup is addressed.
  • What is the extent of the damage? Is it confined to one living space or multiple areas?  Has it effected only flooring, carpet, contents/furniture or structural components, i.e., walls, ceilings?
  • How long has the damage existed? Remember, regardless of the water loss category, time is of the essence because microbial (mold) growth can start in as little as 24 hours.
  • Are there safety hazards associated with the damage? Great care should be taken to avoid serious injuries caused by electrical, biological, or structural deficiencies.
Clean water damage (category 1): Typically, if “clean” water damage is discovered quickly and can be addressed with a mop and some towels, there’s no need for a professional. However, if there is a large volume of water, the event occurred hours before you discovered it, or you can’t clearly determine the extent of the damage (where it starts and where it ends), call your Metro Milwaukee based ProGuard Environmental Services professional.  We use specialized equipment to map the water zones, determine the extent of damage, and establish an action plan.  Water extraction, dehumidification, and specialty drying techniques will all be incorporated to facilitate a rapid drying and return to pre-loss conditions. Gray water damage (category 2): It is highly recommended that all “dirty water” damage be handled by a professional. Biological or chemical contaminations can enter the body through means other than consumption.  Because it’s unknown what contaminates the water has picked up, mixed with or grown (bacteria, microbes), specialized PPE (personal protective equipment) is required for safe and effective remediation.  Water extraction and proper disposal, dehumidification, disinfection, deodorization, specialty drying techniques, and disposal of contaminated materials will all be incorporated to return your home or business to a pre-loss condition. Black water damage (category 3): It is always recommended that “black water” damage be handled by a professional because of the severe health risks associated with the cleanup.  Category 3 water is highly contaminated and contains pathogens found in human and animal waste.  Contact could cause death or serious illness.  Great care and specialized PPE (personal protective equipment) is required for safe and effective remediation.  Any porous materials that have come in contact with “black water” should be discarded, e.g., carpet and pad, drywall, furniture, room contents.  Water extraction and proper disposal, dehumidification, disinfection, deodorization, specialty drying techniques and disposal of contaminated materials will all be incorporated to return your home or business to a pre-loss condition.

Structural and Specialty Drying

wall cavity dryingdrying system

When water damage occurs, time is of the essence.  Extracting the water and drying the materials will ensure structural integrity is maintained and reduce the chances of microbial (mold) growth.  We incorporate sophisticated equipment and a variety of techniques to accomplish the task.  Wall cavity drying may not require the demolition of your drywall.

save flooringrescue mats

Beautiful hardwood flooring exposed to clean water can many times can be saved utilizing equipment specifically designed to save your flooring.  Carpeting and even padding may be saved utilizing specialty equipment and refined techniques.  When a loss occurs call ProGuard Environmental Services to provide safe, thorough, and cost-effective restoration.